01Overview
Hagapha Electrical Installation and Services Ltd ("Hagapha", "we", "us", "our") operates this website to share information about our electrical installation and maintenance services and to let visitors get in touch. This policy explains what information we collect when you use the site, how we use it, and the choices you have.
By using this website or submitting the contact form, you agree to the practices described here.
02Information we collect
We collect information you choose to give us directly. We do not collect this information automatically or without your action.
- Contact form submissions: your name, email address, phone number, and the message you enter, when you fill in and submit the contact form.
- Phone and WhatsApp contact: if you call or message us using the phone number or WhatsApp links on this site, we receive whatever information is visible through that call or chat (such as your phone number and any details you share), subject to WhatsApp's and your mobile carrier's own policies.
This site does not currently use analytics, tracking cookies, or advertising scripts. If that changes in future, this policy will be updated to reflect it.
03How we use your information
Information submitted through the contact form or shared with us by phone or WhatsApp is used only to:
- Respond to your enquiry, quote request, or service request
- Arrange and carry out electrical services you request
- Keep basic records of jobs and communications for our own reference
We do not sell, rent, or trade your personal information to third parties.
04How your information is stored
At present, the contact form on this website does not connect to a backend or database — submissions are handled locally in your browser and are not automatically transmitted anywhere until this site is connected to an email or booking system. Once a backend is connected, submitted details will be stored only for as long as needed to respond to your request and carry out any agreed work, and will be kept reasonably secure against unauthorised access.
05Third-party services
This website embeds a Google Maps view to show our business location, and links out to WhatsApp for messaging. These third-party services operate under their own privacy policies, which we encourage you to review:
- Google Maps / Google Privacy Policy
- WhatsApp Privacy Policy
We are not responsible for the privacy practices of these third-party platforms.
06Your rights
You can ask us at any time to:
- Tell you what information we hold about you
- Correct inaccurate information
- Delete information you have previously shared with us, where we are not required to keep it for an ongoing job or legal reason
To make a request, contact us using the details below.
07Children's privacy
This website and our services are intended for adults arranging electrical work. We do not knowingly collect information from children.
08Changes to this policy
We may update this Privacy Policy from time to time, for example if we add new features such as online booking or payments. Changes will be posted on this page with an updated date at the top.
09Contact us
If you have questions about this Privacy Policy or how your information is handled, reach out to us directly: